Frequently Asked Question

DOA (Defective on Arrival)
Last Updated 6 months ago

DOAs are eligible to have their return shipping paid for by HGLRC as long as the defective item is reported within 7 days from the date of purchase. DOA items cannot be welded or otherwise altered from their original condition.

Items that appear to be used, welded, modified, or altered in any way will not be eligible for DOA shipping cost returns.

If we can give you any advice, test the solderless components.

For example : Connect the flight controller by USB to the PC and if it works, you can make a backup and install the update if necessary. In case of non-functioning or crash, it will be easier to put it under warranty. Just like the ESC you can for example use banana plugs. The less solder the faster the problem will be solved.

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