Frequently Asked Question

Return address
Last Updated 6 months ago

Please do not ship any items until you receive an RMA number.

Items under warranty should be shipped to the following address :

Optimum-Racing Sàrl
RMA # (Please request)
Rue Saint-Georges 6
CH- 2800 Delémont

Optimum-Racing will not be responsible for any items lost in transit, so please use tracking whenever possible.

After inspection, it will be determined whether your item is covered by warranty. Your repaired or replaced item will be mailed back to you using Swiss Post rates at a rate of 5 Euro for most small components and 20 Euro (depending on country) for larger items such as drones. These charges must be paid in advance before the item is returned.

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